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It's very easy to return an item.
If you cancel your entire order within 14 days of receipt, we will refund you the full amount paid, including standard postage and packing. Upon notifying us of your intention to cancel, we would ask that you send the goods back to us at a cost to yourself within 14 days. We will not refund the postage and packing if the cancellation notification occurs after the 14 days' allowance or if you cancel only part of the order.
Sorry, but there are a few items we can't accept returns on such as customised, hygiene, or assembled items unless of course these are faulty, or otherwise don't conform to the contract. Naturally none of this affects your consumer rights.
Please take reasonable care of the goods. We are entitled to deduct an amount from the refund to reflect any loss in value of the goods supplied if the loss is the result of unnecessary handling of the goods by you.
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